Workers Compensation Claims Supervisor

Insurance Placement Solutions (IPS) has an immediate opening for a Workers’ Compensation Claims Supervisor with our client in California. This is a direct-hire, hybrid opportunity based out of Glendale, CA. In this leadership role, you’ll oversee a team of lost time claims professionals handling complex workers’ compensation claims while ensuring compliance with California Labor Code requirements, company standards, and client service expectations.

Workers’ Compensation Claims Supervisor Responsibilities

• Supervise and support a team of workers’ compensation claims examiners and claims assistants
• Provide leadership, coaching, mentoring, and performance feedback to claims staff
• Monitor claim handling activities to ensure compliance with California workers’ compensation statutes, company guidelines, and client requirements
• Review and approve reserves, settlements, and claim strategies within assigned authority levels
• Maintain oversight of complex claim files, including litigated claims, subrogation matters, SIU referrals, delayed or denied benefits, and coverage issues
• Conduct file audits to evaluate claim quality, accuracy, and adherence to best practices
• Assist with performance evaluations and corrective action plans when necessary
• Ensure timely reporting and communication with internal leadership and clients
• Promote collaboration and teamwork across departments and claims units
• Serve as a technical resource and provide guidance on complex claim handling issues

Qualifications

• 5+ years of direct leadership experience overseeing lost time workers’ compensation examiners
• 5+ years of progressive technical workers’ compensation claims experience
• Strong knowledge of California Labor Code and workers’ compensation claims handling practices
• Experience handling complex and litigated claims, including reserve analysis and settlement negotiations
• Demonstrated leadership, coaching, and team management abilities
• Excellent analytical, organizational, and communication skills
• Ability to effectively manage personnel issues, workflows, and performance expectations

Education

• Bachelor’s degree preferred or equivalent combination of education and experience

Benefits

• Medical, dental, and vision coverage
• HSA and FSA options with company contributions
• Employer-paid life and disability insurance
• 401(k) with company match
• Paid time off and company-paid holidays
• Professional development and career growth opportunities

About Insurance Placement Solutions

Insurance Placement Solutions is a staffing and recruiting firm specializing in the insurance industry. Our clients rely on us to quickly fill direct hire, temporary, and temp-to-hire openings while maintaining operational continuity. We provide job seekers access to exclusive opportunities with leading insurance organizations that are often not advertised publicly.