Workers’ Compensation Claims Supervisor

Insurance Placement Solutions (IPS) has an immediate opening for a Workers’ Compensation Claims Supervisor with our client in Sacramento, California. This is a hybrid temp-to-hire opportunity requiring two days per week in the office. In this leadership role, you’ll oversee a dedicated workers’ compensation claims unit, ensuring compliance with California regulations, company standards, and client service expectations while mentoring and developing a team of claims professionals.

Workers’ Compensation Claims Supervisor Responsibilities

• Supervise and mentor Workers’ Compensation Claims Examiners and Claims Assistants
• Monitor employee performance, attendance, productivity, and professional development
• Review and approve reserve changes, settlements, awards, and claim payments within assigned authority
• Conduct file reviews to ensure compliance with California workers’ compensation laws, company guidelines, and client requirements
• Establish and maintain supervisory diaries and ensure timely completion of required claim activities
• Prepare for internal and external audits and respond to audit findings as appropriate
• Coordinate and lead training sessions on regulatory updates, claims handling procedures, and company policies
• Ensure appropriate staffing levels and workflow distribution across the claims unit
• Respond to escalated claimant, vendor, and client concerns
• Analyze monthly client reports and identify trends and opportunities for improvement
• Participate in client meetings and file review conferences
• Promote collaboration, accountability, and exceptional customer service throughout the claims team

Qualifications

• 3–5 years of workers’ compensation supervisory or related leadership experience
• Strong technical knowledge of California workers’ compensation statutes and claims handling procedures
• Experience supervising lost time claims professionals preferred
• Excellent analytical, organizational, and problem-solving skills
• Strong leadership, coaching, and employee development abilities
• Excellent written and verbal communication skills
• Proficiency with Microsoft Word, Excel, and claims management systems
• Ability to prioritize multiple responsibilities and meet strict deadlines

Certification

• California SIP Certification is required

Education

• Bachelor’s degree preferred or equivalent combination of education and experience

Work Arrangement

• Hybrid schedule with two days per week in the Sacramento area office
• Temp-to-hire opportunity

About Insurance Placement Solutions

Insurance Placement Solutions is a staffing and recruiting firm specializing in the insurance industry. Our clients rely on us to quickly fill temporary, temp-to-hire, and direct hire opportunities while maintaining operational continuity. We provide job seekers access to exclusive opportunities with leading insurance organizations that are often not advertised publicly.