Senior Workers’ Compensation Claims Adjuster

Insurance Placement Solutions (IPS) has an immediate opening for a Senior Workers’ Compensation Claims Adjuster with our client. This is a direct-hire, hybrid opportunity requiring in-office attendance on Tuesdays and Wednesdays. Candidates must have at least three years of Arizona workers’ compensation claims handling experience, including lost-time/indemnity claims and litigation management, along with an active Arizona adjuster certification or license.

In this role, you’ll independently manage Arizona workers’ compensation lost-time claims from investigation through resolution, including both litigated and non-litigated matters. You’ll determine compensability, administer indemnity benefits, coordinate medical treatment, establish reserves, manage litigation, and negotiate settlements while ensuring timely filings with the appropriate Industrial Commission and compliance with Arizona workers’ compensation regulations.

Senior Workers’ Compensation Claims Adjuster Responsibilities

• Manage Arizona workers’ compensation lost-time and indemnity claims from assignment through resolution
• Investigate claims and determine compensability in accordance with Arizona workers’ compensation laws and regulations
• Calculate and administer indemnity benefits and authorize claim payments within designated authority
• Handle litigated and non-litigated workers’ compensation claims, coordinating with defense counsel as appropriate
• Prepare, submit, and monitor required forms and filings with the appropriate Industrial Commission
• Coordinate medical treatment and monitor claim developments, disability status, and recovery progress
• Establish, evaluate, and maintain accurate claim reserves
• Develop claim action plans and resolution strategies to support timely and appropriate outcomes
• Evaluate claim exposure and negotiate settlements within designated authority
• Coordinate return-to-work efforts with employers, medical providers, and other stakeholders
• Maintain accurate claim documentation, diary management, and timely system updates
• Communicate claim developments with claimants, employers, attorneys, medical providers, and clients
• Provide responsive customer service while ensuring compliance with regulatory requirements and client expectations

Qualifications

• Minimum of 3 years of Arizona workers’ compensation claims handling experience
• Experience independently managing Arizona lost-time and indemnity claims
• Experience handling both litigated and non-litigated workers’ compensation claims
• Strong knowledge of Arizona workers’ compensation laws, regulations, and indemnity benefit requirements
• Experience preparing and submitting required forms and filings with the Industrial Commission of Arizona
• Experience managing claim reserves, medical treatment, litigation, and settlement negotiations
• Strong customer service, communication, organizational, and problem-solving skills
• Ability to independently manage a caseload while meeting regulatory deadlines and service expectations

Preferred

• Utah workers’ compensation claims handling experience
• Experience using Guidewire ClaimCenter

Licensing & Certifications

• Active Arizona adjuster certification or license required

Work Arrangement

• Direct-hire opportunity
• Hybrid work arrangement
• Required in-office attendance on Tuesdays and Wednesdays
• Remote work on remaining scheduled workdays

About Insurance Placement Solutions

Insurance Placement Solutions is a staffing and recruiting firm specializing in the insurance industry. We connect talented professionals with temporary, temp-to-hire, and direct-hire opportunities at leading insurance organizations across the United States.

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